This web site is owned and operated by Signature Promotional Group (d/b/a – Signature Patches). We recognize that visitors to our site may be concerned about the
information they provide us, and how we treat that information. This Privacy
Policy addresses those concerns. And Signature Patches has created this privacy
statement in order to demonstrate our strong commitment to protecting your
16877 E Colonial Dr, Suite 313
Orlando, FL 32820
If you visit our site, but do not place an order or do not use our Free
We do not collect any personal information about you.
We do track Windows IIS Server Data/http data (such as IP
address, browser type, referring web site address, domain name, access
times, and which pages were accessed on the site)
This log data is collected in our server logs, so we can help diagnose
problems with our web site, to monitor certain aspects of web queries, analyze
trends, and to administer our Web site. This collected information is not
linked to any personal information that you may provide when contacting us, or
ordering from us.
If you contact us via E-mail, we ask for as a minimum:
We request this so that we may contact you; additional,
opt-in, information may be given so as to describe your request.
If you place a request for a quotation via our on-line Free Quote form, we will
Again, we request this so that we may contact you;
additional, opt-in, information may be given so as to describe your request.
If you place an order, we will request your:
Shipping address, if different from billing address
Signature Patches does not collect any demographic information.
The personal information you provide us is used to:
Verify details of your order
Send order confirmations
Reply to your questions
Deliver your order to you
Pay for your order
Send receipts (via mail or fax)
We use outside shipping companies to fulfill orders, and credit card
processing companies to bill you for goods and services. These companies do
not retain, share or use personally identifiable information about you for
any other purposes.
We reserve the right to disclose your personal identifiable information as
required by law and when we believe that disclosure is necessary to protect our
rights and/or comply with a judicial proceeding, court order, or legal process
served on us.
Personal information is retained by a secure method. The information is
You can control your personal information by sending Signature Patches a
request via postal mail. If we validate that you are the owner of the data, the
information will be updated or deleted at your request.
We will not sell, give, share, or trade your personal information with
anyone that is not part of Signature Patches, except as disclosed within this
privacy statement. Within the Signature Patches information is used for the
limited purposes stated in this privacy statement. Personal information will
only be used for the stated purposes. We also do not allow other companies to
offer our customer’s products or services, unless you opt-in to receive such
notifications (such practice is currently not supported by Signature Patches).
We provide you with the means to access the following:
You may obtain the status of your order via phone, fax or
Your personal information, as stated, and restricted, in Information Control sub-section, less the credit card details
You can request access to your information, less credit card details, by
contacting us via telephone (1-800-257-9664).
The staff of Signature Patches does not have access to your personal
information, except at the time of order processing, or by the data base administrator
via secure password access.
We are committed to protecting the security of your personal information
from loss, misuse or alteration. We use security technology and procedures to
protect information from unauthorized access, use or disclosure. We store
information on a secure server, with limited access, that is located in
Signature Patches’s internet security is audited daily by way of a third party
security service. Our security policy and procedures for are reviewed monthly,
and all of our staff is made aware of those security policies and procedures.
Information Protection for Children
Signature Patches is a general audience site, and is not directed at children.
We do not knowingly collect any personal information from children. We rate the
site as a 100% child-safe.
Visitors to our web site should be aware that non-personal
information and data may be automatically collected by the Signature Patches
website through the use of “cookies”.
“Cookies” are small text files a Website can use
to recognize repeat visitors, facilitate the visitor’s ongoing access to and
use of the site, and allow a site to track usage behavior and compile aggregate
data that will allow content improvements. Cookies are not programs that come
onto a visitor’s system and damage files. Generally, cookies work by assigning
a unique number to the visitor that has no meaning outside the assigning site.
there is a simple procedure in most browsers that allows the visitor to deny or
accept the cookie feature. Signature Patches uses “cookie” technology
only to obtain non-personal information from its online visitors in order to
improve visitors’ online experience and facilitate their visit within our
The cookie is retained for a period of time as described in the Information Retention sub-section of this privacy statement. If you have
disabled cookies in your browser, you will still be able to view the content of
our web site.
Cookies are not linked to your personal information.
No Web Beacons, or similar devices, are used on the site.
The Signature Patches site contains links to external web sites. Please note
that when you click on one of these links, you are moving to another web site.
We encourage you to read the privacy statements of these linked sites as their
Any trademark referenced on this site is the property of the individual trademark
Signature Patches has applied for certification from, subscribes to, and or
follows the recommendations or ratings of the following organizations:
TRUSTe (Privacy Oversight)
Business Bureau, On-line Reliability)
If you have questions regarding this statement, you should first contact
Signature Patches via phone, fax, email and/or postal mail; an acknowledgement
reply normally is sent immediately, but please allow 2 business days for a
reply to your specific inquiry. If you do not receive acknowledgement of your
inquiry, or your inquiry has not been satisfactorily addressed not later then
30 days after it was made, you may log a complaint with one of the following:
Signature Patches enforces this privacy statement within the corporation.
If we decide to change our policy, we will post those changes to this
privacy statement, the homepage, and other places we deem appropriate so that
you are aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it. We reserve the right to modify this
privacy statement at any time, so please review it frequently. If we make
material changes to this policy, we will notify you here, by email, or by means
of a notice on our homepage.
We Care About Doing It Right
In addition to maintaining privacy and security controls over information you
share with us, Signature Patches works to accurately process our customer’s
orders, answer questions and to provide outstanding customer service. During
our normal business hours, our staff is available to answer any and all your
questions about the products and services we offer.
Thank you for visiting our site. Please contact us should
you have any questions about the operation of the site.